Instructure Status

All Systems Operational

Instructure Operational

Canvas Operational

Canvas LMS Operational

Canvas Catalog Operational

Canvas Commons Operational

Student ePortfolios Operational

Canvas Studio Operational

Canvas Credentials Operational

Canvas Mobile Operational

Student Pathways Operational

Canvas Data 2 Operational

Elevate Operational

Elevate K-12 Analytics Operational

Elevate Data Quality Operational

Elevate Data Sync Operational

Elevate Standards Alignment Operational

Elevate Data Hub Operational

Impact Operational

Learn Platform Operational

Mastery Operational

Mastery Connect Operational

Item Bank Operational

Online Testing Operational

Support Tools Operational

Support: Phones/Chat Operational

Support: Webform/email Operational

AWS Region Operational

ca-central-1 Operational

eu-central-1 Operational

eu-west-1 Operational

us-east-1 Operational

us-west-2 Operational

ap-southeast-1 Operational

ap-southeast-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 20, 2024

Canvas Slowness for users in Canada or they are receiving a Site under heavy load error

Resolved - This incident has been resolved.
Sep 20, 12:35 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 12:29 MDT

Identified - The issue has been identified and a fix is being implemented.
Sep 20, 12:27 MDT

Investigating - We are currently investigating this issue.
Sep 20, 11:25 MDT

Sep 19, 2024

No incidents reported.

Sep 18, 2024

Some of our customers in the SIN region are experiencing jobs not running related to Canvas Data 2

Resolved - This incident has been resolved.
Sep 18, 04:15 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 03:57 MDT

Investigating - We are currently investigating this issue.
Sep 18, 01:50 MDT

Sep 17, 2024

No incidents reported.

Sep 16, 2024

Users are seeing 503 errors in Canvadocs

Resolved - This incident has been resolved.
Sep 16, 11:33 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 11:21 MDT

Investigating - We are currently investigating this issue.
Sep 16, 11:18 MDT

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

Specific LTIs failing to launch from the Global Navigation Menu

Resolved - This incident has been resolved.
Sep 11, 17:24 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 17:08 MDT

Update - We are continuing to work on a fix for this issue.
Sep 11, 16:43 MDT

Update - We are continuing to work on a fix for this issue.
Sep 11, 16:37 MDT

Identified - The issue has been identified and a fix is being implemented.
Sep 11, 16:32 MDT

Investigating - We are currently investigating this issue.
Sep 11, 16:26 MDT

Some users in the us-east-1 region are experiencing page errors when accessing Canvas.

Resolved - This incident has been resolved.
Sep 11, 15:56 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 15:50 MDT

Update - We are continuing to work on a fix for this issue.
Sep 11, 15:34 MDT

Update - We are continuing to work on a fix for this issue.
Sep 11, 14:58 MDT

Identified - The issue has been identified and a fix is being implemented.
Sep 11, 14:43 MDT

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

Some users may encounter missing push notifications on Android devices

Resolved - This incident has been resolved.
Sep 6, 09:53 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 6, 09:45 MDT

Identified - The issue has been identified and a fix is being implemented.
Sep 6, 09:37 MDT

Investigating - We are currently investigating this issue.
Sep 6, 09:12 MDT